Terms and Conditions
Effective Date: 1 June 2025
Website: https://ramsports.com
Contact Email: support@ramsports.com
Company Name: Ramsports (Hong Kong) Limited
Registered Address: Room 1901, 19/F, Lee Garden One, 33 Hyson Avenue, Causeway Bay, Hong Kong SAR
1. Acceptance of Terms
By accessing and using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use this website.
2. Eligibility
You must be at least 18 years of age or the legal age of majority in your jurisdiction to make purchases on this website.
3. Products and Services
We offer a wide range of sports equipment and apparel. All descriptions, images, pricing, and availability of products are subject to change at any time without notice.
We make every effort to display accurate information, but errors may occur. We reserve the right to correct any errors and cancel orders if necessary.
4. Orders and Payments
All orders are subject to acceptance and availability.
Prices are listed in U.S. Dollars and include applicable taxes unless stated otherwise.
We accept payment via the Airwallex platform.
We reserve the right to refuse or cancel any order for any reason.
5. Shipping and Delivery
We ship worldwide, subject to applicable restrictions.
Shipping costs, methods, and estimated delivery times are displayed at checkout.
We are not responsible for delays due to customs, weather, or carrier issues.
6. Returns and Refunds
You may return unused items within ten (10) days of delivery.
Returned products must be in original condition and packaging.
Refunds will be issued to the original payment method once the return is processed.
Some items (e.g., personalized gear, clearance items) may not be eligible for return. Please refer to our Return and Exchange Policy Page.
7. User Accounts
You may create an account for easier shopping and order tracking.
You are responsible for maintaining the confidentiality of your account credentials.
We reserve the right to suspend or terminate accounts suspected of fraud or misuse.
8. Intellectual Property
All content on this website, including images, logos, designs, and text, is the property of Ramsports Group Holdings Limited or its licensors and protected by copyright and trademark laws. You may not use, reproduce, or distribute content without our express written permission.
9. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising out of your use of our website or products.
10. Privacy
We collect, use, and protect your personal data according to our Privacy Policy. By using our site, you consent to our data practices.
11. Governing Law
These terms are governed by the laws of the Hong Kong Special Administrative Region. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts located in the Hong Kong Special Administrative Region.
12. Changes to Terms
We may update these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of the website after such changes constitutes your acceptance.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at: support@ramsports.com